Delivery usually starts within up to 24 hours of placing your order. For Instagram followers, delivery is typically completed within up to 24 hours. Some other products (such as likes, views, or engagement on different platforms) may take a little longer depending on demand.

This is usually due to Instagram system updates that remove certain accounts. Don’t worry — your order comes with a refill guarantee. Simply head to our Contact section, include your order number and request a refill, and we’ll top up your followers as promised.

The most common reasons are:

• The link to your profile or post was entered incorrectly, or
• Your account is set to private (we can only deliver to public accounts).

Contact us via the Contact page with your order number, and we’ll investigate and resolve it quickly.

No — we will never ask for your password. All we need is your username or profile link to deliver your order.

Yes — we offer a refill guarantee on follower orders. If you notice drops due to platform changes, just let us know with your order number and we’ll make sure you’re topped back up.

If someone inputs a completely invalid link/username that doesn't follow through to an account we will often cancel the order & refund the customer.

Furthermore, if we suspect an order to be fraudulent (stolen credit card information, etc..), we will cancel the order, refund the card and block any future purchases.

If we requested to follow you that means your account was set to private when we tried to deliver your engagement. 

Please set the account to public and contact customer service.

Absolutely! Head to the Contact page, share your order number and the details of the issue, and our support team will resolve it as soon as possible.